Privacy Policy

Last Updated: 1st March 2025

Welcome to hentaiXperience ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, https://app.hentaixperience.com, or interact with our Telegram chatbot.

If you have any questions, concerns, or requests regarding your personal data, please contact us at support@hentaixperience.com.

1. Information We Collect

We collect different types of information for various purposes to provide and improve our services.

1.1. Information You Provide to Us

Account Information: When you register, we collect your username, email address, and password.
Payment Information: If you make a purchase, we process payment details through third-party payment processors.
Customer Support: When you contact us, we may collect information such as your email, issue details, and related communications.

1.2. Information We Automatically Collect

When you visit https://app.hentaixperience.com, we automatically collect:

Log Data: Your IP address, browser type, pages visited, time spent on pages, and access timestamps.
Device Information: Type of device, operating system, and unique device identifiers.
Cookies & Tracking Technologies: We use cookies to enhance user experience and analyze website traffic.

1.3. Information from Third-Party Sources

We may collect data from:

Google Analytics: We track user behavior to improve our service.
Advertising Partners: If you interact with our ads, we may receive information related to your engagement.

2. How We Use Your Information

We use the collected data for:

Service Improvement: Enhancing content, video recommendations, and overall website experience.
Security & Fraud Prevention: Detecting and preventing malicious activities.
Analytics & Marketing: Understanding trends and optimizing our platform.
Legal Compliance: Meeting regulatory requirements and responding to lawful requests.

3. How We Share Your Information

We do not sell your personal data. However, we may share information with:

Service Providers: Trusted third parties for hosting, payment processing, and analytics.
Law Enforcement: If required by law, we may disclose information to comply with legal obligations.
Business Transfers: If we undergo a merger, acquisition, or sale, your data may be transferred.

4. Telegram Chatbot

Our Telegram chatbot provides interactive adult conversations and is subject to the same privacy protections as the rest of our services.

4.1. Information Collected via Telegram

Messages Sent to the Chatbot: We store message history to improve service quality, user experience, and chatbot functionality.
Telegram User ID: We collect Telegram-provided IDs to differentiate users and maintain session continuity.

4.2. How We Use Telegram Chatbot Data

To improve chatbot interactions and response quality.
To detect and prevent abuse or unauthorized activity.
To enhance the chatbot’s ability to provide relevant and engaging conversations.

4.3. Data Retention & Privacy Assurance

Message Storage: We retain messages for service improvement but do not use them for marketing or sell them to third parties.
Limited Data Collection: We do not collect additional personal data beyond what is necessary for chatbot functionality.
Opt-Out & Data Removal: You can request deletion of chatbot conversation history by contacting support@hentaixperience.com.

We comply with the General Data Protection Regulation (GDPR) and other applicable EU privacy laws, ensuring that all personal data processing is lawful, fair, and transparent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience.
You can manage your cookie preferences in your browser settings.

Types of Cookies We Use

Essential Cookies: Required for website functionality.
Performance Cookies: Used for analytics (e.g., Google Analytics).
Advertising Cookies: Used to personalize ads and measure effectiveness.

6. Data Retention

We retain personal data only as long as necessary to fulfill our purposes.
You may request deletion of your data by contacting support@hentaixperience.com.

7. Your Rights & Choices

Depending on your location, you may have rights such as:

Access: Request a copy of your personal data.
Correction: Update inaccurate or incomplete data.
Deletion: Request data removal.
Opt-Out: Disable analytics tracking and marketing communications.

To exercise these rights, email support@hentaixperience.com.

8. Security Measures

We take appropriate security measures to protect your data, including encryption, firewalls, and access control policies.
However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links & Services

Our website may contain links to third-party services. We are not responsible for their privacy practices.
We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your data may be processed and stored in locations outside your country, subject to applicable laws and protections.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify users of significant changes by posting a notice on https://app.hentaixperience.com.
Your continued use of the website signifies acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

📧 Email: support@hentaixperience.com
🌐 Website: https://app.hentaixperience.com